Privacy Policy

1. Introduction

This Privacy Policy explains how Aerthom India ("Aerthom", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from aerthom.in (the "Site").

2. Information We Collect

We may collect the following categories of information: contact information (name, email address, phone number, shipping and billing address); order and transaction details; account information if you register on the Site; and technical information such as IP address, browser type, and browsing behaviour on the Site through cookies and similar technologies.

3. How We Use Your Information

We use your information to process and fulfil orders, communicate with you about your orders and enquiries, provide customer support, improve our products and Site experience, send you updates and promotional communications (where you have opted in), and comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted third parties who help us operate the Site and fulfil orders, such as payment processors, logistics and delivery partners, and IT service providers, solely for the purposes described in this Policy. We may also disclose information where required by law.

5. Cookies

We use cookies and similar technologies to remember your preferences, understand how you use the Site, and improve your browsing experience. You can control cookies through your browser settings.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by law.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at workspace@aerthom.in. We will respond to your request in accordance with applicable law.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at workspace@aerthom.in.

Last updated: August 2026