What are you looking for?
My Cart
Your bag is empty
Total (USD)$0.00
Taxes and shipping will be calculated at checkoutWe use cookies for analytics and advertising to understand how the store is used and improve it. You can accept or reject these non-essential cookies. See Cookie Policy and Privacy Policy.
Once your order has been placed on the Aerthom India website, you will receive an order confirmation via email summarizing the items purchased, shipping address, and estimated delivery window. When your order is dispatched, a second notification will be sent containing your shipment tracking number and a direct link to the carrier's tracking page. Please allow up to 24 hours after dispatch for tracking information to become active in the carrier's system.
Aerthom India partners with trusted logistics providers to ensure your ergonomic furniture arrives safely and on time. Depending on the size and weight of the items in your order, shipments may be handled by professional freight carriers or standard courier services. For large items such as standing desk frames and fully assembled chairs, dedicated freight shipping is used and you will be notified accordingly.
Aerthom India offers free standard shipping on qualifying orders. Orders below the free shipping threshold may be subject to a shipping fee calculated at checkout based on the size, weight, and delivery pin code of the items in your cart. Exact shipping costs will be displayed before you complete your purchase.
We process and dispatch orders Monday through Saturday, excluding national and regional holidays. Please note the following estimated delivery timeframes after your order has been dispatched:
Please note that these are estimates and actual delivery times may vary due to carrier delays, remote pin codes, or unforeseen circumstances. During festive seasons and sale events, orders may require additional processing time.
Aerthom India delivers across all states and union territories in India. However, certain large or heavy items may have limited serviceability to remote or hard-to-reach pin codes. To check if your pin code is serviceable for a particular product, please enter your pin code on the product page or contact our support team.
Depending on the items in your order, your purchase may arrive in multiple packages or shipments. This is common for orders that include a combination of desks, chairs, and smaller accessories. Each shipment will have its own tracking number, and you will receive individual shipping notifications for every package dispatched. Please verify that all packages have been received before reporting any missing items.
If your package appears to be lost or arrives damaged, please report the issue to our customer support team within 48 hours of delivery. When reporting damage, please include photographs of the damaged packaging and product, along with your order number.
Upon review, Aerthom India will arrange for a replacement shipment or issue a full refund at our discretion. We work directly with our shipping partners to file claims on your behalf, so there is no need for you to contact the carrier separately.
All prices displayed on the Aerthom India website are inclusive of applicable Goods and Services Tax (GST) unless stated otherwise. A valid GST tax invoice will be provided with every order. For B2B purchases with a valid GSTIN, please provide your GSTIN at checkout to ensure proper invoicing and input tax credit eligibility.
If you have any questions or concerns about shipping, please reach out to our support team:
Aerthom India
Email:
support@aerthom.com
Website:
aerthom.in